Welcome to Al Azhar. By using our website and placing an order, you agree to the following terms:
1. Orders
· Please check your product, size, color, and quantity before confirming your order.
· Once an order is confirmed, changes or cancellations may not always be possible.
· We reserve the right to cancel or refuse an order if necessary.
2. Prices & Payment
· All prices are shown in Kuwaiti Dinars (KWD).
· Prices may change without prior notice.
· Orders must be paid through the available payment methods on our website.
3. Delivery
· Delivery is available within Kuwait.
· Delivery charges may vary depending on the delivery area.
· Please make sure your address and phone number are correct.
· In case of an exchange, a delivery charge will apply according to your delivery area.
· Delays may occasionally occur due to circumstances beyond our control.
4. Exchange & Return
· Items must be unused, unwashed, and in their original condition with tags attached.
· Exchange or return requests must be made within the period of 14 days.
· Customized or specially prepared items may not be eligible for return or exchange.
· Some items, such as innerwear, socks, and other hygiene-sensitive products, may not be eligible for return or exchange.
· Prices may vary depending on the material and size. If the exchanged item has a higher price, the price difference must be paid. If the exchanged item has a lower price, the price difference will be refunded.
5. Product Information
· We try our best to display accurate product images, colors, sizes, and descriptions.
· Actual colors may slightly differ depending on your screen.
· Availability of sizes, colors, and products may change without notice.
6. Website Use
· Customers must provide accurate information when placing an order.
· Any misuse of the website or fraudulent activity is prohibited.
7. Privacy
· Customer information is used only for processing orders, delivery, customer service, and other necessary business purposes.
· We do not sell customer information to third parties.
8. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.
**By placing an order on our website, you confirm that you have read and agreed to these Terms & Conditions.**